How People Leaders Can Break Through to COO, President, and Beyond
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For decades, the path to the executive suite has run predictably through operations, finance, or sales. CFOs become presidents. Operations leaders ascend to COO roles. But HR leaders? The senior people executive has rarely been seen as material for broader C-suite positions, relegated instead to the margins of strategic conversation despite overseeing the organization's most valuable asset: its people.
This perception is changing. As business challenges increasingly center on talent wars, cultural transformation, and organizational resilience especially in the face of AI, forward-thinking boards are recognizing that HR leaders possess precisely the skills needed to navigate today's complex business environments. From COO to President to Chief Administrative Officer and yes, even CEO, the pathways are opening. Yet significant barriers remain, many rooted in outdated assumptions about what HR leaders know and what they're capable of becoming.
In January, I had the pleasure of joining the TroopHR community in New York City about this topic and what stood out during the conversation is that the misconception problem is omnipresent. The most damaging myth about HR leaders is that they lack baseline strategic capabilities or overall commercial business understanding. This assumption conflates functional expertise with business ignorance, as if years designing compensation structures, navigating labor relations, and architecting organizational designs occur in a vacuum separate from revenue, margins, and competitive positioning. Moreover, quite literally HR leaders must understand each business unit and their unique needs making it innate to how they operate, versus say a sales leader who might rarely engage with operations or finance beyond their business unit needs.
In reality, strategic HR leaders operate at the intersection of business strategy and human capability. They understand that workforce planning directly ties to market expansion, that retention economics dramatically impact profitability, and that people integration often determines whether acquisitions create or destroy value. The HR executive managing a 10,000-person transformation understands operational impact as intimately as any COO.
Perhaps most problematic is the perception that HR leaders are internally focused and lack external perspective. Strategic people leaders spend considerable time understanding talent markets, competitive positioning for skills, and external forces reshaping their industries. They interface with boards on succession and governance, represent companies to regulators and community stakeholders, and increasingly shape employer brand in ways that directly impact customer perception and business outcomes.
For HR leaders serious about broader executive roles, visibility is about strategic positioning, not self-promotion. The work must shift from reactive problem-solving to proactive business building. More specifically, HR leaders who are interested in broadening their reach need to lead with a business-first mindset and secondarily with a HR functional expertise.
The most effective approach is leading enterprise priorities beyond traditional HR boundaries. This means cross-functional initiatives with executive team attention and board visibility like leading digital transformations, spearheading market entry, driving operational efficiency programs, or overseeing post-merger integration. These assignments build credibility and showcase strategic thinking in domains where HR leaders aren't expected.
Equally important is developing a distinct point of view on the business and industry. HR leaders who ascend to broader roles don't just respond to strategy, they help shape it. This requires moving beyond "what are the talent implications" to "here's what I believe we should do as a business and why." C-suite executives are expected to have a vision for where the company should go and HR leaders need to demonstrate they think at the same altitude and bring their point of view.
Building relationships with board members, investors, and external stakeholders is critical. Many HR leaders interact with boards primarily during executive sessions or succession discussions, interactions that reinforce their functional role rather than their business leadership potential. Strategic HR leaders find ways to engage board members on broader business topics. The goal is for board members to see the HR leader as a business strategist who happens to lead the people function.
External visibility matters as well. Publishing thought leadership, speaking at industry conferences, and engaging with media on business topics rather than just HR trends helps build a reputation that extends beyond the function. When analysts and investors know an HR leader by name and seek their perspective on the company's direction, that signals a foundational perception shift in the HR leader's favor. Imagine the attention an HR leader might garner with a board or Private Equity Executive if they can speak to the business value creation of a successful M&A operational integration.
Not all effective HR executives are interested in broader C-suite roles, nor should they be. But those who want to make the leap tend to share several distinguishing characteristics.
They possess commercial instinct, an intuitive understanding of how the business makes money and creates value. C-suite-ready HR leaders don't just understand the business model intellectually, they feel it. They can walk a factory floor or observe a sales pitch and immediately connect what they see to strategic imperatives and financial outcomes.
These leaders are comfortable with ambiguity and incomplete information that characterizes high-level strategic decisions. Broader C-suite roles demand comfort with situations where there is no playbook, where stakeholders have conflicting but legitimate interests, and where any decision involves significant trade-offs.
Perhaps most critically, successful transitions require leaders who think in terms of enterprise value creation rather than functional excellence. This represents a profound identity shift. The CHRO or CPO optimizes for talent and culture; the COO or President optimizes for sustainable value creation across all operations, which sometimes requires difficult trade-offs that might negatively impact people in the short term.
Cross-functional credibility separates those who advance from those who plateau. HR leaders positioned for COO or President roles have typically led initiatives outside their function, whether operational improvement, customer experience redesign, or technology transformation. They've proven they can deliver results in unfamiliar territory and build followership among teams that don't report to them.
Finally, these leaders possess the ability to inspire confidence across diverse stakeholders. They communicate with clarity and conviction, have resilience under pressure, and create followership with people at all levels. Broader C-suite roles demand these skills in a different yet achievable way.
The pathways from HR leadership to broader executive roles are more varied than many realize. The COO role, in particular, represents a natural progression for people leaders. Many Fortune 100 companies already have CHROs functioning effectively as COOs without the title, acting as key advisors to the CEO with enterprise-wide accountability.
President and Chief Administrative Officer roles offer another avenue, particularly where administrative functions, facilities, communications, and people operations intersect. These positions allow HR leaders to expand their operational scope while leveraging existing strengths in organizational design and change management.
And yes, the CEO role itself, while still uncommon for HR leaders, is no longer unthinkable. Mary Barra at General Motors, Leena Nair at Chanel, and Roisin Currie at Greggs demonstrate
that the leap is possible when the right capabilities meet the right opportunity. But focusing exclusively on the CEO role may cause HR leaders to miss the broader set of executive opportunities where their skills create immediate value.
The path from HR leadership to broader C-suite roles is widening, but it requires intentionality. Organizations that limit themselves to traditional executive pipelines miss extraordinary talent and leadership capability. HR leaders who aspire to these roles must be deliberate about building business credibility, cultivating strategic visibility, and developing the enterprise perspective that boards expect.
The business case for considering HR leaders in C-suite succession is straightforward: in an era where talent, culture, and organizational agility increasingly determine competitive advantage, who better to lead critical operations than someone who has spent their career building those capabilities at scale?
For HR directors, VPs, and senior people leaders, the message is clear: the C-suite is accessible, but it won't come to you. Build the visibility, develop the commercial fluency, pursue the cross-functional experiences, and demonstrate the enterprise thinking that marks you as ready for more. The pipeline exists. Now it's time to position yourself in it.
Katie Stricker is the Founder of The Potential Equation, which partners with businesses to close the strategy to execution gap. If your teams are navigating change, can't find alignment, or resistant to transformation, schedule time with Katie to discuss how The Potential Equation can help.