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Aaron Spence

Culture-Obsessed Strategist

transformed customer relationship management and driven growth at creative services companies. Recognized for his innovative approach to talent development, Aaron has increased employee satisfaction and created comprehensive talent development frameworks that result in increased new hire proficiency, leadership readiness, and reduced skill gaps. He understands the direct connection between employee engagement and service delivery and has introduced growth benchmarks for all customer-facing roles, impacting over 600 staff members worldwide. Aaron's holistic approach to leadership and his experience in fundraising and consulting for schools make him a unique voice in the field of customer success and talent development.